Q1. What is Bio-Fast?

Bio-Fast is a leading manufacturer and supplier of veterinary rapid diagnostic tests. We provide veterinarians with high-quality, accurate, and easy-to-use testing solutions for various animal species, including companion animals, livestock, and exotic pets. Our mission is to support veterinarians in delivering fast and reliable diagnoses to ensure optimal animal health.

Q2. What types of veterinary rapid tests do you offer?

We offer a wide range of rapid tests for detecting infectious diseases, general health monitoring, and other veterinary diagnostic needs. Our product range includes tests for:

• Canine and Feline diseases like Canine Parvovirus, Feline Leukemia Virus (FeLV), and Toxoplasma Gondii.
• Livestock diseases such as Swine Transmissible Gastroenteritis Virus (TGEV), Porcine Epidemic Diarrhea Virus (PEDV), and Avian Influenza.
• Exotic animals and other species, with specialized tests for wildlife and non-traditional pets.

Q3. How accurate are Bio-Fast's veterinary rapid tests?

All of our tests undergo rigorous quality control processes to ensure accuracy and reliability. Our tests are validated in both laboratory and clinical settings, with sensitivity and specificity levels that meet or exceed industry standards. We prioritize precision to ensure that veterinarians can trust the results when making critical decisions about animal care.

Q4. How quickly can I get results from a Bio-Fast rapid test?

One of the key advantages of our rapid tests is the quick turnaround time. Most of our tests provide results within 10-15 minutes, allowing veterinarians to make fast, informed decisions. This speed is particularly beneficial in emergency situations where timely treatment is critical.

Q5. How do I use a Bio-Fast rapid test?

Each rapid test comes with clear, step-by-step instructions for use. Most tests involve collecting a sample (such as blood, saliva, or stool), placing it on the test cassette, and waiting for the indicated time to read the results. Detailed user manuals are provided with every product, and we also offer technical support to guide you through the process if needed.

Q6. Are Bio-Fast tests compliant with industry regulations?

Yes, all Bio-Fast products comply with the highest industry standards and regulations. Our manufacturing facilities are certified and operate under strict quality control measures to ensure that all tests meet the necessary regulatory guidelines. We are committed to maintaining transparency and quality across our product lines.

Q7. Can I use Bio-Fast tests for home diagnostics on pets?

Our tests are designed primarily for veterinary use. While some tests may be simple enough for pet owners to use at home under the guidance of a veterinarian, we recommend that all diagnostic procedures be conducted or supervised by a licensed veterinary professional to ensure accuracy and proper interpretation of the results.

Q8. Do you offer bulk purchasing or wholesale options?

Yes, we offer bulk purchasing and wholesale options for veterinary clinics, distributors, and resellers. For more information on bulk orders, pricing, and shipping, please contact our sales team at info@bio-fast.com at or call us at (800) 660-1620.

Q9. What is the shelf life of Bio-Fast rapid tests?

The shelf life of our rapid tests typically ranges from 12 to 24 months, depending on the product. Each test comes with an expiration date clearly printed on the packaging. We recommend storing the tests in a cool, dry place and away from direct sunlight to ensure optimal performance until the expiration date.

Q10. How do I store the rapid tests?

Our rapid tests should be stored in dry environment, away from direct sunlight and moisture. Specific storage conditions, including temperature requirements, are listed on the product packaging and user manual. Proper storage ensures that the tests remain accurate and reliable until their expiration date.

Q11. Do you offer support for using the tests?

Yes, we provide comprehensive technical support for all our products. Our team is available to answer any questions about test procedures, troubleshooting, or interpreting results. You can reach our support team at info@bio-fast.com or call us at  (800) 660-1620 for assistance.

Q12. How can I order Bio-Fast veterinary rapid tests?

You can order our products directly from our website or by contacting our sales team. We also have a network of distributors and resellers worldwide. For bulk orders or inquiries about specific products, please email us at info@bio-fast.com.

Q13. What is your return and refund policy?

At Bio-Fast, we strive to ensure customer satisfaction with every purchase. If you encounter any issues with your order, please contact our customer support. Please check our detailed return and refund policy page. 

Q14. Where do you ship?

We ship our products in the US. Order processing time is 1 to 3 working days. Shipping transit time is 1 to 3 days. Total order processing time is 2 to 6 days. Shipping cost is 75 USD. We work with reputable shipping partners as FedEx and UPS to ensure that our products are delivered safely and on time. For more information about shipping rates and delivery times, please contact us or refer to our Shipping policy page.

Q15. Are your tests validated by any independent organizations?

Yes, many of our tests have undergone independent validation by veterinary institutions and research bodies. We work closely with academic and research partners to ensure that our products meet the highest standards of accuracy and reliability.

Q16. Do you offer custom veterinary diagnostic solutions?

We understand that every veterinary practice may have unique needs. At Bio-Fast, we offer customized diagnostic solutions to suit the specific requirements of our clients. Please contact us to discuss any special projects or tailored diagnostic tests you may need for your practice.

Q17. What makes Bio-Fast different from other diagnostic test providers?

At Bio-Fast, we pride ourselves on our commitment to innovation, quality, and customer support. Unlike many competitors, we focus exclusively on veterinary diagnostics, allowing us to develop highly specialized products that meet the needs of veterinarians. Our dedicated team of researchers, veterinarians, and industry experts ensures that our products are always at the cutting edge of veterinary science.

Q18. Can I trust the results of Bio-Fast tests?

Absolutely. Bio-Fast has built a reputation for producing reliable and accurate diagnostic tests. Each product is meticulously developed, tested, and validated to ensure optimal performance. We take quality control very seriously, which is why veterinarians around the world trust Bio-Fast for their diagnostic needs.