Shipping Policy
Effective Date: SEP. 12. 2024
Shipping courrier:
With our courrier partners, FedEx and UPS.
Shipping costs:
- $75.00
There are no hidden shipping fees.
Order processing time:
- Orders cutoff is 3 pm PDT.
- Processing time is 1 to 3 business days.
- Transit time is 1 to 3 business days.
- Total processing time is 2 to 6 business days.
- All items on the website are not under above handling processdur to new release times. Please ensure you read the description nefore ordering.
Shipping times:
Processing Time | Transit Time | Total Transit Time | Courrier |
1 to 3 Business Days | 1 to 3 Business Days | 2 to 6 Business Days | FedEx or UPS |
Tracking your order:
- A tracking number will be provided via email after dispatch.
- Track your order using FedEx and UPS services.
- For real time tracking, visit the FedEx and UPS website or tracking portal.
- If you have any tracking queries, our support team is ready to assist. Please send an email to info@bio-fast.com or call (800) 660-1620.
Order Modifications and Cancellations:
- If an incorrect delivery address has been entered. Please contact the team at info@bio-fast.com or call to (800) 660-1620 to make modifications to your order ASAP.
- Weekend orders start to be processed the net business day.
- Contact our customer service for any order change.
- Please check our Return & Refund Policy for further information.
Policy updates:
- We periodically update our Shipping Policy.
- Stay informed by checking our website for the latest information.
Contact information:
- Company Name: BioFast LLC.
- Address: 10566 Bayview Ave, Richmond Hill, ON L4C 0M8
- Email: info@bio-fast.com
- Phone Number: (800) 660-1620
- Contact form: https://www.bio-fast.com/contactus
Opening Hours:
- Monday to Friday (08:00 PDT-17:00 PDT) (Email and Phone Call).