Shipping Policy

Effective Date: SEP. 12. 2024


Shipping coverage:

With our courrier partners, FedEx and UPS, we ship to any address in the US. Future expansion of shipping aeras is under consideration.


Shipping costs:

  • USA: $75.00 USD

There are no hidden shipping fees.


Order processing time:

  • Orders cutoff is 3 pm PDT.
  • Processing time is 1 to 3 business days.
  • Transit time is 1 to 3 business days.
  • Total processing time is 2 to 6 business days.
  • All items on the website are not under above handling processdur to new release times. Please ensure you read the description nefore ordering.


Shipping times:

US Region

Processing Time

Transit Time

Total Transit Time

Courrier

Northeast

1 to 3 Business Days

1 to 3 Business Days

2 to 6 Business Days

FedEx or UPS

Southeast

1 to 3 Business Days1 to 3 Business Days

2 to 6 Business Days

FedEx or UPS

Midwest

1 to 3 Business Days1 to 3 Business Days

2 to 6 Business Days

FedEx or UPS

Southwest

1 to 3 Business Days1 to 3 Business Days

2 to 6 Business Days

FedEx or UPS

West

1 to 3 Business Days1 to 3 Business Days

2 to 6 Business Days

FedEx or UPS


Tracking your order:

  • A tracking number will be provided via email after dispatch.
  • Track your order using FedEx and UPS services.
  • For real time tracking, visit the FedEx and UPS website or tracking portal.
  • If you have any tracking queries, our support team is ready to assist. Please send an email to info@bio-fast.com or call (800) 660-1620.


Order Modifications and Cancellations:

Policy updates:

  • We periodically update our Shipping Policy.
  • Stay informed by checking our website for the latest information.


Contact information:

  • Company Name: BioFast LLC. 
  • Address:  7759 Arjons Dr, San Diego, CA 92121, USA
  • Email: info@bio-fast.com
  • Phone Number: (800) 660-1620
  • Contact form: https://www.bio-fast.com/contactus


Opening Hours:

  • Monday to Friday (08:00 PDT-17:00 PDT) (Email and Phone Call).