Shipping Policy

Effective Date: SEP. 12. 2024

Shipping coverage:

With our courrier partners, FedEx and UPS, we ship to any address in the US. Future expansion of shipping aeras is under consideration.

Shipping costs:

There are no hidden shipping fees.

Order processing time:

Orders cutoff is 3 pm PDT.
Processing time is 1 to 3 business days.
Transit time is 1 to 3 business days.
Total processing time is 2 to 6 business days.
All items on the website are not under above handling processdur to new release times. Please ensure you read the description nefore ordering.

Shipping times:

Tracking your order:

A tracking number will be provided via email after dispatch.
Track your order using FedEx and UPS services.
For real time tracking, visit the FedEx and UPS website or tracking portal.
If you have any tracking queries, our support team is ready to assist. Please send an email to info@bio-fast.com or call (800) 660-1620.

Order Modifications and Cancellations:

If an incorrect delivery address has been entered. Please contact the team at info@bio-fast.com or call to (800) 660-1620 to make modifications to your order ASAP.
Weekend orders start to be processed the net business day.
Contact our customer service for any order change.
Please check our Return & Refund Policy for further information.

Policy updates:

Contact information:

Opening Hours: